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With Office 365 or other business services from Microsoft"Īs I start to type in the password the screen changes and it says "it looks like Below this is says "Which Account should I use? Sign in with the username and password that you use This brings up a screen saying "Let's get you signed in" It shows the email address for my Exchange account in the top field then a space for my password. (this is a guess - I've not had this screen before) I select the second on, workplace or school account. a second account with the windows logo, with no email and the phrase "assigned by your organisation" underneath.Ĥ.Under this is the phrase "workplace or school account" one account with a person icon, showing the email address I use to log into Office 365.A new screen then comes up saying "choose an account." This shows It looks for the account and then creates an account. I entered the email address - I checked with 1&1 and it is the correct one and click next.I select Exchange (I need it to sync calendar and contacts as well as email).Settings > Email and app accounts> Add an account. #Windows 10 microsoft outlook and microsoft exchange windows 10#I've never had a problem setting up Exchange on my Windows 10 mobile before but this time it hasn't worked. Still need help? Go to Microsoft Community.I had to delete my Exchange account as my phone wasn't syncing correctly. In the Mail dialog box, make sure that the Always use this profile option is selected, select the new Outlook profile that you created, and then click OK. In the Mail dialog box, select the user's original Outlook profile that you want to remove, and then click Remove. Specify a name for the profile, and then click OK.įollow the steps in the Add Account wizard to add the user's email account. To locate the Mail item, open Control Panel, and then in the search box at the top of window, type Mail.Ĭreate a new Outlook profile, and then remove the user's original profile. Method 2: Create a new Outlook profile and then remove the user's original Outlook profile If these steps don't resolve the issue, go to Method 2. Repeat step 4 and step 5 for all other Outlook profiles except the user's primary profile.Īfter you remove all other Outlook profiles except the user's primary profile, click OK in the Mail dialog box to close it. ost files for the accounts.ĭo you want to continue?Here's a screen shot of the warning message:Īfter you read the warning and back up the. #Windows 10 microsoft outlook and microsoft exchange how to#Learn how to make a backup of the offline. #Windows 10 microsoft outlook and microsoft exchange Offline#The following warning message is displayed:Ĭareful, if you remove this profile, offline cached contents for its accounts will be deleted. In the Mail dialog box, select the profile that you want to remove, and then click Remove. Note To locate the Mail item, open Control Panel, and then in the search box at the top of window, type Mail. In Control Panel, click or double-click Mail. Method 1: Remove all Outlook profiles except the user's primary profile If the user has a profile that connects though POP or IMAP or has any .pst files, back up those data files before you follow the steps in this article.įor more information, see Export or back up email, contacts, and calendar to an Outlook. Make sure that you back up the information unless the data is stored on the server or you're completely sure that you don't need the data that's in the file. ![]() Important When you remove a profile in Outlook, the data files for the accounts in the profile will also be removed. If that doesn't resolve the issue, go to Method 2. To work around this issue, use one of the following methods. Important Do not choose to connect to the temporary mailbox. ![]() If you choose to work with your old data, you cannot send or receive e-mail messages. You can connect to the temporary mailbox or work offline with all of your old data. Your mailbox has been temporarily moved on Microsoft Exchange server.Ī temporary mailbox exists, but might not have all of your previous data. When an Office 365 user opens Microsoft Outlook, the user receives the following message: Exchange Online Outlook 2016 Outlook for Office 365 Outlook 2019 More.
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